YSL Elegant Cross Body

Seraph Bags Shipping Policy

At Seraph, we aim to deliver your bags promptly and efficiently across Pakistan. We partner with PostEx to provide reliable shipping services.

Delivery Timeframes:

• Within Karachi: Orders are typically delivered within 1-2 days after shipping.
• Other Cities in Pakistan: Orders are delivered within 3-5 days after shipping.

Order Processing Time: Once your order is placed, please allow 1 business days for processing before it is shipped.

Shipping Confirmation: You will receive a confirmation Call with tracking details once your order has been shipped.

If you have any questions or need assistance with tracking your order, please contact our customer support team at triedsimplified@gmail.com.

Seraph offers a variety of bags to suit different needs and styles, including handbags, crossbody bags, and totes in different Materials like Leather, Faux Leather & Fabric. Each product is crafted with quality materials to ensure durability and style.

Seraph 7-Day Return Policy

We at Seraph are committed to ensuring you love your purchase. If for any reason you’re not completely satisfied with your order, you have 7 days from the delivery date to request a return.

Eligibility for Returns:

1. The item must be unused, with tags attached, and in the original packaging.
2. Items that have been worn, washed, or altered are not eligible for return.
3. Proof of purchase (receipt or order confirmation) is required for all returns.

Return Process:

1. Contact our Customer Support team within 7 days of receiving your item to initiate the return process.
2. Pack the item securely, and include all original packaging and documentation.
3. Ship the package to the return address provided by our team. Please note, return shipping costs are the responsibility of the customer.

Refunds: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

Exchanges: If you’d like to exchange your item for a different style, please follow the return process and place a new order for the desired item.

You can place an order directly through our website by browsing our collections, selecting your preferred items, and proceeding to checkout. If you need any assistance, feel free to reach out to our customer support team.

We offer Free Shipping all over the Pakistan

Yes, once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor its progress through the PostEx tracking system.

Seraph accepts a variety of payment methods, including cash on delivery (COD), credit/debit cards, and online bank transfers, to make shopping with us convenient and secure.

1. Our customer service team is here to help! You can reach us via email at triedsimplified@gmail.com or by calling our support line at [insert phone number]. We’ll be happy to answer any questions or assist you with your purchase.